Privacy Policy

Effective Date: July 18, 2026
C&B Hair & Associates (“C&B,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, appointment-booking system, communications, and salon services.
By using our website, submitting information, or booking an appointment, you acknowledge the practices described in this Privacy Policy.
Information We Collect

We may collect information that you voluntarily provide, including:

• Your name

• Telephone number

• Email address

• Appointment and service preferences

• Hair history, hair condition, allergies, sensitivities, or other information relevant to your requested service

• Photographs, videos, consultation images, or inspiration images

• Messages, questions, reviews, and other communications

• Billing and transaction-related information

• Any additional information submitted through booking forms, consultation forms, contact forms, or salon communications

Payments may be processed through third-party payment providers. C&B Hair & Associates does not directly store complete debit card or credit card numbers when payments are processed through an outside payment platform.
Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address

• Browser and device type

• General location information

• Pages visited

• Date and time of your visit

• Referring website or link

• Website interactions and usage information
   

This information may be collected through cookies, analytics tools, pixels, and similar technologies.
How We Use Your Information

We may use the information we collect to:

• Schedule, confirm, manage, and reschedule appointments

• Provide consultations and salon services

• Communicate with you regarding your appointment, service, payment, or account

• Process deposits, balances, purchases, and refunds when applicable

• Send appointment reminders and service-related notifications

• Respond to questions, concerns, reviews, or customer-service requests

• Maintain service records and client preferences

• Improve our website, services, customer experience, and marketing

• Prevent fraud, chargebacks, misuse, or unauthorized activity

• Comply with legal, regulatory, tax, insurance, or recordkeeping requirements

• Protect the rights, safety, property, and operations of C&B Hair & Associates, our clients, and others

Photographs, Videos, and Promotional Content
C&B Hair & Associates may photograph or record completed hairstyles, services, salon activities, or client transformations for portfolio, educational, promotional, advertising, website, and social-media purposes.
When applicable, clients will be provided an opportunity to decline or opt out of promotional photography or recording. Clients who do not wish to be photographed or recorded should notify the salon before the service begins.
Choosing not to participate in promotional content will not prevent a client from receiving salon services.
Once content has been publicly posted, shared, downloaded, or redistributed by third parties, C&B Hair & Associates may not be able to control every copy or subsequent use of that content.
Text Messages and Email Communications
By providing your telephone number or email address, you consent to receive communications relating to:

• Appointment confirmations

• Appointment reminders

• Schedule changes

• Service questions

• Payment or deposit information

• Salon updates

• Promotions or special offers, when permitted

Message and data rates may apply. You may request to stop receiving promotional messages at any time. Certain appointment-related or transaction-related communications may still be sent when necessary to provide your requested services.
Cookies and Website Technologies
Our website may use cookies and similar technologies to:

• Remember visitor preferences

• Maintain website functionality

• Analyze website traffic and performance

• Improve the visitor experience

• Support advertising or marketing activities

• Understand how visitors interact with the website

You may adjust your browser settings to block or delete cookies. Disabling cookies may affect the functionality of certain website features.
Third-Party Services
We may use third-party platforms to operate portions of our business, including:

• Website hosting

• Online appointment booking

• Payment processing

• Email and text-message communications

• Analytics

• Social-media integration

• Advertising

• Customer-management tools

These providers may collect or process information according to their own privacy policies and terms. C&B Hair & Associates is not responsible for the independent privacy practices, security procedures, or content of third-party websites and platforms.
How We Share Information
We do not sell or rent client personal information.
We may share limited information with:

• Service providers that help operate our website or salon

• Booking and payment-processing platforms

• Technology, analytics, communication, or marketing providers

• Professional advisers, insurers, accountants, or legal representatives

• Government agencies or law-enforcement authorities when legally required

• Parties involved in preventing fraud, chargebacks, threats, or unlawful activity

• A successor or acquiring business if C&B Hair & Associates is sold, transferred, reorganized, or merged

Third parties are provided only the information reasonably necessary to perform their services or satisfy legal obligations.
Data Security
We use reasonable administrative, technical, and physical measures intended to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, electronic communication, payment platform, or data-storage system can be guaranteed to be completely secure. Clients submit information electronically at their own discretion and risk.
Data Retention
We may retain personal information for as long as reasonably necessary to:

• Provide services

• Maintain client and appointment records

• Complete transactions

• Resolve disputes

• Respond to chargebacks or payment claims

• Satisfy tax, accounting, insurance, legal, and regulatory obligations

• Enforce salon policies and agreements

Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of, subject to applicable recordkeeping requirements.
Your Privacy Choices
You may contact C&B Hair & Associates to request that we:

• Update or correct inaccurate personal information

• Stop sending promotional communications

• Remove you from marketing lists

• Address questions about the information we maintain

• Delete certain information when it is no longer required for business, legal, payment, safety, or recordkeeping purposes

We may need to verify your identity before completing certain requests.
Children’s Privacy
Our website and online services are intended for adults and are not designed to knowingly collect personal information directly from children under the age of 13.
Appointments for minors must be scheduled or authorized by a parent or legal guardian when required. A parent or guardian who believes that a child has submitted personal information without proper authorization should contact us.
External Links
Our website may contain links to social-media pages, booking platforms, payment processors, or other external websites.
C&B Hair & Associates does not control and is not responsible for the content, availability, security, terms, or privacy practices of external websites. Visitors should review the privacy policies of any third-party website they access.
Legal Disclosure

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable laws, regulations, court orders, subpoenas, or legal processes

• Respond to authorized government or law-enforcement requests

• Investigate fraud, threats, chargebacks, or policy violations

• Protect the safety, rights, property, and legal interests of C&B Hair & Associates, our clients, employees, contractors, or others

Use of this website, including booking an appointment or submitting information through a form, constitutes acknowledgment of this Privacy Policy and our Terms & Conditions.
Changes to This Privacy Policy

C&B Hair & Associates may revise this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
Updates will be posted on this page with a revised effective date. Continued use of the website after an update constitutes acknowledgment of the revised policy.